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Frequently Asked Questions
- I’m unable to find one of my favorite French’s® products? Do you still manufacture it? Can you help me locate it?
We are glad to help you find your favorite product. Check our Discontinued Product List (https://www.mccormick.com/discontinued) to ensure it is still being manufactured. If we still make it, find the product on our website and click on the “Where to Buy” box to find online retailers as well as stores near you that carry the product and have it in stock. We suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.
- Can I order French’s® products from you directly?
While we do not currently have a direct order service, most of our products can be purchased on line. Just use the search feature on the top right-hand corner of our website to find the product page and click on the red “Where to Buy” box to find online retailers that carry the product and have it in stock.
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Do you accept ideas or suggestions, including for new products?
Thank you for your interest in our products. As a practice, we do not accept ideas or suggestions relating to new products, flavors, packaging, marketing, or recipes as we have departments devoted to product and marketing innovation.
While we appreciate feedback on our products, if you still choose to submit an idea or suggestion, you understand and agree that our Website Terms of Use and/or Note about Unsolicited Submissions applies to such submissions.Thank you for being a fan!
- How can I get coupons for your products?
Thanks for your interest in our products! While we don’t mail out coupons, from time to time you will find sales on our products in your local grocery store, and we sometimes have digital coupons available online and through mobile coupon apps. Offering coupons through a variety of sources allows us to reach not only loyal consumers, such as yourself, but also new consumers in hope that they will try our products.
- Who do I contact concerning donations?
Donations requests can be made via email at cdc@mccormick.com or by mail. All written requests for donations must be on your organization’s letterhead and received six weeks prior to your event. Please give information concerning type of fundraiser and approximate number of participants. For more information about our Charitable Guidelines, please visit https://www.mccormickcorporation.com/company/responsibility/charitable-donations. Address the letter to:
McCormick & Co., Inc.
24 Schilling Road, Suite 1
Hunt Valley, MD 21031
Attn: Charitable Donations Committee - Where can I find nutrition information for an French’s® product?
French’s® has nutrition information posted on our product pages. Just visit https://www.mccormick.com/frenchs/products
- Are French's Mustards Kosher?
Most of French's Mustards are certified kosher by the Orthodox Union. Those that are, will have the OU logo on the front label.
- Do French’s® Mustards need to be refrigerated?
Dijon and Horseradish mustards will lose their distinct flavors if not refrigerated, so we encourage refrigerating both. For all other mustards, refrigeration will help maintain flavor; however, it is not necessary to refrigerate if you prefer to consume your mustard at room temperature. There are no ingredients in mustard that spoil.
- What is the shelf life of French’s® Mustard?
Quality, freshness, and flavor are top priorities at French's. We use a “Best By” date coding system on our packaging. This is not an expiration date, however; the date stamped on the container is the date by which we recommend that you use the product in order to ensure its optimal flavor, freshness, and quality. The product will generally maintain good flavor quality for two to three months after that date, if refrigerated. While refrigeration will help maintain flavor, it's not necessary to refrigerate if you prefer to consume your mustard at room temperature. The recommended shelf life from the date of manufacture of French's® Mustard is 18 months in a squeeze bottle, and 24 months in a glass jar.
- Are French’s® French Fried Onions made with real onions?
Yes. We use real onions in our French Fried Onions.
- Are French's® French Fried Onions kosher?
Yes. Both French's® Original French Fried Onions and French's® Cheddar French Fried Onions are certified kosher by the Orthodox Union. The Original variety are kosher-parve and the Cheddar variety are kosher-dairy.
- Does French's® French Fried Onions contain trans fats?
No. French's® French Fried Onions contain 0g of trans fats per serving.
- Are French's® French Fried Onions gluten free?
No. French’s® Fried Onions are not gluten free. They do contain wheat flour.
- For the Green Bean Casserole, can fresh green beans be substituted for frozen/canned green beans?
Yes. Use four cups of cut-up green beans. Cook them in just enough salted water to cover them. Make sure to drain well and proceed with recipe.
- Can the Green Bean Casserole be prepared in advance?
Yes. The casserole can be prepared in advance and stored 24 hours if refrigerated. You should follow the recipe as usual but to ensure the onions will stay crispy, we recommend that you do not place the onions on top until you are ready to reheat.
- What is the shelf life of French's® French Fried Onions?
The shelf life of French's® French Fried Onions is 18 months from the date of manufacture. For optimal taste and flavor, we recommend that you consume our product by the "Best By" date on the package.
- How should I store French's® Worcestershire Sauce?
French's® Worcestershire Sauce should be stored at room temperature before opening. Once the bottle has been opened, it should be refrigerated in order to maintain the best flavor. Do not freeze. French's® Worcestershire Sauce has a shelf life of 24 months and we recommend that you consume this product by the "Best By" date on the package.
- What is the shelf life of French's® Worcestershire Sauce?
Quality, freshness, and flavor are top priorities at French's. We use a “Best By” date coding system on our packaging. This is not an expiration date, however the date stamped on the bottle is the date by which we recommend that you use the product in order to ensure its optimal flavor, freshness, and quality. The product will generally maintain good flavor quality for up to 24 months and we recommend that you consume this product by the "Best By" date on the package.